Rates & Insurance Information

Investing in Your Mental Health

At the Get Well Institute, we believe caring for your mental health is an essential part of overall well-being. Therapy is more than an appointment. It’s an investment in meaningful, long-term change. Through counseling, you can gain clarity, build resilience and develop the tools needed to navigate life’s challenges with greater confidence and balance.

Our experienced therapists provide compassionate, individualized mental health care for individuals, couples, and families in the Mooresville and Lake Norman area of North Carolina. We offer both in-person counseling at our Mooresville office and secure telehealth therapy services, giving you flexible options to access care in the way that fits your schedule and comfort level.

We are committed to creating a supportive, transparent experience and helping you understand your therapy rates, insurance options and payment choices. We want you to be able to focus on what matters most—your healing and growth.

Our Standard Rates

Initial Intake

Masters Degree Level Therapists - $175
Doctoral Degree Level Therapists - $200

Individual Therapy Sessions

Masters Degree Level Therapists - $160
Doctoral Degree Level Therapists - $175

Couples Therapy Sessions

Masters Degree Level Therapists - $175
Doctoral Degree Level Therapists - $200

Our standard rates are provided before insurance benefits are applied and are subject to change without notice. An initial phone consultation is free.

Accepted Insurance

Our therapists are in-network with the following insurance providers:

Blue Cross
Aetna

Verifying Insurance Coverage

Depending on your current health insurance provider or employee benefit plan, it is possible for the cost of our services to be covered in full or in part. In order to fully understand what insurance benefits apply and what to expect for co-pays and deductibles, please contact your insurance provider directly. Here are some questions you may want to ask:

Does my insurance plan include mental health benefits?
What deductible(s) apply and how much of any deductible is remaining?
Does my plan limit how many sessions per calendar year I can have? If so, what is the limit?
What is the coverage amount per session?
Do I need written approval from my primary care physician in order for mental health services to be covered?

We provide information about insurance and accepted plans to help make your experience with The Get Well Institute as smooth and transparent as possible. Because insurance plans and individual coverage can vary, we encourage you to contact your insurance provider directly to confirm your specific benefits, coverage, and any out-of-pocket costs. While we’re happy to guide you through the process, clients are responsible for understanding and managing their insurance coverage.

Payment Options

We can help with out-of-network claims for other insurance providers by providing a “Superbill” that you can submit to your insurance provider for consideration of coverage of “out of network” services.

Flexible payment options are available for those paying out-of-pocket. Forms of payment we accept:

Cash
Check
All major credit cards

We REQUIRE a credit card to be kept on file for service scheduling.

Good Faith Estimate

You have the right to receive a “Good Faith Estimate” explaining the expected cost of your therapy services. This estimate is provided before you begin treatment if you are uninsured or if you choose not to use insurance. The Good Faith Estimate will include the total expected costs of therapy sessions based on our agreed-upon fees and the frequency of sessions discussed. For questions or more details, visit cms.gov/nosurprises or ask our team.

Cancellation Policy

If you are unable to attend a session, please make sure you cancel at least 24 hours beforehand. Otherwise, you will be charged a $100 fee.

Additional Questions

Please contact us for any additional questions you may have. We look forward to hearing from you!